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Často kladené otázky (FAQ)

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Can I have my old transcript transferred?
 kvě 22, 2016
Course Timers
 kvě 29, 2016
Do you capture the time learners spend in a course?
 kvě 29, 2016
How do I reset my password or change my email address?
 kvě 18, 2016
I am having difficulties accessing the final exam!
 čvn 01, 2016
What does OSS stand for?
 kvě 18, 2016
OSS Academy® Accreditations
 Accreditations kvě 18, 2016
What accommodations or assistance do you provide for persons with disabilities?
 Accreditations kvě 18, 2016
What are the course completion requirements?
 Accreditations kvě 18, 2016
What is your Grievance Policy?
 Accreditations kvě 18, 2016
Why do the course packages show an overall score of zero, despite the individual parts showing passing scores? Is this normal?
 Transcript čvc 12, 2016
Can I pre-select a group of specific courses for my agency?
 Agency Services & Multiple Purchases kvě 18, 2016
Does OSS Academy® offer Agency Accounts?
 Agency Services & Multiple Purchases kvě 18, 2016
How do I purchase courses for multiple users?
 Agency Services & Multiple Purchases kvě 18, 2016
How do I access and print my certificates of completion?
 Certificates kvě 18, 2016
Do I have to take a course all in one sitting or can I take the course when I have time?
 Course Design & Familiarization kvě 18, 2016
Do you capture the time learners spend in a course?
 Course Design & Familiarization kvě 18, 2016
How do I get back to my courses after I logout?
 Course Design & Familiarization kvě 18, 2016
How long do I have to complete a course once purchased?
 Course Design & Familiarization čvn 17, 2016
I am having difficulties accessing the final exam!
 Course Design & Familiarization čvn 01, 2016
If I fail all three (3) final exam attempts, do I have to repurchase the course?
 Course Design & Familiarization kvě 18, 2016
Purchased a course and Alabama (AL) was the state selected during checkout (not my home state). Will this selection affect the payment of my course or reporting of credits?
 Financial čvc 25, 2016
What is the OSS Academy® Refund Policy?
 Financial kvě 03, 2016
What type of payment will OSS Academy® accept?
 Financial čvn 16, 2016
Does OSS Academy provide the Texas Commission on Law Enforcement [TCOLE] Basic Peace Officer or Basic Jailer Certification courses in an online training course format?
 TCOLE Specific kvě 18, 2016
How do I input my TCOLE PID number into the training system?
 TCOLE Specific dub 29, 2016
I am a former Texas Peace Officer (reactivating my license), a licensed police officer in another state, the military, or federal service. Do you offer a course to allow me to become a Texas Peace Officer?
 TCOLE Specific kvě 18, 2016
When do you report my TCOLE hours for credit?
 TCOLE Specific kvě 18, 2016
Can I have my old transcript transferred?
 Technical kvě 22, 2016
Course Timers
 Technical kvě 29, 2016
Do you capture the time learners spend in a course?
 Technical čvn 17, 2016
I am having difficulties accessing the final exam!
Technical čvn 01, 2016
I am in Google Chrome but cannot see all of the content?
 Technical srp 21, 2018
I do not hear any sound in my course?
 Technical kvě 18, 2016
Should internet cookies be turned off?
 Technical srp 27, 2015
What browser version do I need to use?
 Technical srp 27, 2015
What is a pop-up blocker and why must I disable it at OSS Academy®?
 Technical srp 27, 2015
What requirements do I need on my computer to take your courses?
Technical kvě 18, 2016
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